bk3 Terms and Conditions

1. General Terms and Conditions

bk3 is an online casino and sports betting platform that provides entertainment gaming services for users in Bangladesh. These terms and conditions form a legal agreement between bk3 and its users.

These terms and conditions apply to all services, products, games, bonuses, and promotions offered by bk3. Continuing to use the platform means you agree to these terms and conditions and are bound to follow them.

bk3 reserves the right to modify, add to, or cancel these terms and conditions at any time. Continued use of the platform by a user after any change is made means they agree to the new terms and conditions.

2. Eligibility and Registration

2.1 Age Requirement

You must be 21 years of age or older to register on bk3 and use its services. Opening an account by a minor is strictly prohibited. bk3 reserves the right to verify age at any time and may close an account if age cannot be verified.

2.2 Single Account

Each user may open only one account. Opening multiple accounts under the same person's name, or operating multiple accounts from the same device or IP address, is strictly prohibited.

2.3 Providing Accurate Information

You must provide complete, accurate, and up-to-date personal information at the time of registration. Providing incorrect or false information may result in permanent account termination, and any winnings earned will be forfeited.

• Full name (as per National ID card)
• Active mobile number
• Valid email address
• Date of birth

3. Account Management

3.1 Account Security

It is your responsibility to keep your account password and login details completely confidential. Do not share your account information with anyone. If you suspect unauthorized access, contact bk3 support immediately.

bk3 will not be liable for any loss resulting from unauthorized access to your account if it occurs due to the user's own negligence.

3.2 KYC Verification

bk3 may conduct an identity verification (KYC) process at any time for the purposes of security and fraud prevention. As part of this process, you may be required to submit the following documents:

• Copy of National ID card (NID) or passport
• Proof of ownership of the payment method
• Proof of residence (issued within the last 3 months)

If you fail to provide verification documents within the specified time, your account may be temporarily suspended.

4. Deposits and Withdrawals

4.1 Deposit Policy

The payment methods currently accepted at bk3 are: bKash, Nagad, and Rocket. The minimum deposit amount for each method is ৳200 (two hundred taka).

4.2 Withdrawal Policy

The minimum withdrawal amount is ৳1,000 (one thousand taka). Withdrawal requests are generally processed within 5 to 30 minutes. Withdrawals can only be made to the same payment method used for the deposit.

4.3 Transaction Verification

bk3 reserves the right to verify identity and payment method ownership before processing a withdrawal. In complex cases, a withdrawal may remain on hold until additional verification is completed.

5. Bonuses and Promotions

5.1 Welcome Bonus

New members will receive a 100% bonus of up to ৳8,000 on their first deposit. To receive this bonus, it must be activated after making the deposit.

5.2 Wagering Requirements

Wagering requirements must be met before the bonus amount can be withdrawn. The wagering requirement for the welcome bonus is 15 times (15x) the bonus amount.

5.3 Bonus Usage Rules

• Bonuses may only be used on approved games.
• Multiple bonuses cannot be activated at the same time unless specifically stated otherwise.
• The full wagering requirements must be met before winnings from a bonus can be withdrawn.
• bk3 reserves the right to modify, cancel, or withdraw any promotion.
• If evidence of bonus abuse or fraud is found, the account will be terminated.

5.4 VIP Program

bk3's VIP program has five tiers, each offering a weekly cashback benefit: Bronze — up to 0.2%, Silver — up to 0.4%, Gold — up to 0.6%, Platinum — up to 0.8%, Diamond — up to 1.0%. Tiers are advanced based on regular play. Detailed information about VIP benefits is available from bk3 support.

6. Gaming Rules

6.1 General Gaming Policy

All games on bk3 are operated using fair and transparent technology. Results are determined by a Random Number Generator (RNG) and it is not possible for any party to influence the outcome.

6.2 Betting Limits

Each game and market has specific minimum and maximum betting limits, which are clearly displayed in the game lobby or betting market. Maximum betting limits may differ when playing with bonus funds.

6.3 Technical Issues

If a game is interrupted mid-session due to a technical error or internet disconnection, the bk3 support team will review the game logs and provide the correct resolution. In such cases, bk3's decision will be considered final.

7. Prohibited Activities

The following activities are strictly prohibited, and if detected, the account will be terminated and legal action may be taken if necessary:

• Bonus abuse or use of bonus hunting strategies
• Use of automated software, bots, or scripts
• Operating multiple accounts
• Use of third-party accounts or payment methods
• Money laundering or suspicious financial activity
• Colluding improperly with other users
• Providing false identity or fraudulent information
• Exploiting technical errors on the platform

8. Personal Data Protection

bk3 places the highest importance on protecting your personal data. All data is securely stored and transmitted using SSL encryption technology.

We never sell your information to third parties. The detailed policy on data use can be found on our Privacy Policy page.

8.1 Purpose of Data Collection

• To verify accounts and ensure security
• To process payments
• To prevent and detect fraud
• To meet legal obligations
• To improve customer service

9. Limitation of Liability

bk3 is an entertainment platform. bk3 will not bear any liability for financial losses arising from gaming. Users play at their own discretion and at their own risk.

bk3 will not be liable in the following situations:

• If a game is disrupted due to internet connection issues
• If loss occurs due to problems with the user's device or software
• In the event of delays or failures by third-party payment gateways
• If loss occurs because the user shared their password with another person
• If service is disrupted due to an unexpected technical error

10. Service Suspension and Termination

10.1 bk3's Rights

bk3 reserves the right to temporarily or permanently suspend or terminate any account without prior notice and for any reason, particularly in cases of rule violations.

10.2 User Rights

Users may close their account at any time. Before closing your account, please fulfil all wagering requirements and withdraw your valid balance. To close your account, contact us via 24/7 live chat or at [email protected].

11. Dispute Resolution

If you have any dispute or complaint, please contact the bk3 support team first. Complaints can be submitted via our 24/7 live chat support or by email at [email protected].

The support team will review the complaint and endeavour to provide a resolution within a reasonable time. In the case of complex disputes, game logs, transaction history, and other information will be reviewed.

bk3's decision will be considered final in resolving all disputes, unless a relevant authority rules otherwise.

12. Changes to Terms and Conditions

bk3 may modify these terms and conditions at any time. Users will be notified of significant changes via email or through the platform.

If a user continues to use the platform after changes have taken effect, they will be considered to have agreed to the new terms and conditions. It is therefore recommended that you review this page regularly.

For any questions regarding these terms and conditions, please contact us via our 24/7 live chat or at [email protected].